All Physiotherapy treatment is by registered therapists and should be covered under health insurance plans.
We require that all patients wear an appropriate face mask while in the clinic and during treatment.
Pilates programs are booked in monthly pre-paid blockst and are subject to GST. We recommend breathable comfortable fitness clothing for your sessions, which allow our instructors to monitor and adjust alignment. Currently we are only offering Pilates Rehab appointments
A mask and socks are required for Pilates treatment.
We require that all patients wear a mask while visiting us. Please ensure that you have an appropriate fitted mask with you for your appointment
To minimize contact as much as possible, we ask that you come for your appointment promptly at the scheduled time and not before, and leave promptly after your treatment.
Your appointment is reserved especially for you. With a busy practice and a wait-list for appointments, we have a strict cancellation policy requiring 24 hours notice. Missed visits and cancellations with less than 24 hours notice will be charged at the full appointment fee, and are the responsibility of the patient. Pre-paid programs are not refundable once begun, and there are no refunds for missed sessions. In the case of concern about potential symptoms of illness, we are able to offer your appointment via tele-health if you are not able to attend in person.
We accept payment by cash, cheque, all major debit and credit cards, and by Interac eTransfer.
TÅPESTRY Integrative Health is a scent-free environment, and we kindly ask that you refrain from wearing fragrance or scented products to your appointment.
We also kindly ask that you switch you cell phone to silent mode while in the clinic so as not to disturb other clients during their time with us.
When utilizing the pilates equipment and the gym space we ask that all clients wear socks. Grip socks (recommended) are available for purchase if needed.
For private, semi-private and group sessions, missed appointments are fully payable and not receiptable for Extended Benefit Plans. Extended Benefit carriers may decline receipts provided by TÅPESTRY Integrative Health support staff, even when all legal criteria are met. We are not responsible if your carrier denies payment for Clinical Pilates sessions with our instructors.